Bungalow Living does not accept returns for any change of mind claims and will not refund or exchange for this reason. However, we acknowledge that it can be difficult to assess the suitability of product when purchasing online. If you wish to return an item to Bungalow Living please notify us in writing within three days of receiving your goods, quoting your full name, shipping address and reason for your request to return the goods. We will only accept the return of our product if it is in its original condition and has its original ticket and packaging in place and proof of purchase/payment receipt can be presented. No refund will be granted for returned items that are not in their original condition and without original packing, ticketing and proof of purchase/payment receipt in place.
Please note, all returns must be received by us no later than 21 days after your purchase date if you are an Australian customer and 60 days after your purchase date if you are an international customer. Returns can be sent to:
Bungalow Living, PO Box 8 Dayboro QLD 4521
Once we have received your returned goods we will notify you in writing and advise you of your refund entitlement. Please note we are unable to credit the original shipping costs unless the item was found to be faulty or you received the wrong item from us. The cost of returning the item to us will be at the expense of the customer unless the item was found to be faulty or was the wrong item sent by us. If the item is found to be faulty or wrong we will require evidence by way of a photo of the product emailed to us before a refund or exchange is arranged. We take pride in providing beautiful, high quality products, so we put every effort into protecting our wares in transit. Bungalow Living checks every item before despatch and we use high quality packing materials to ensure the safe arrival of your purchased item.
For all returns enquiries please email us at info@bungalowliving.com.au.
